Effective Date: August 1, 2026
Last Updated: August 1, 2026

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Welcome to Pergola Crew Collective.

These Terms of Service (“Terms”) govern your access to and use of the Pergola Crew Collective website, Skill Bridge, Beacon ABA, and any related applications, features, materials, communications, trials, and services we provide collectively, the “Services.” In these Terms, “Pergola Crew Collective,” “we,” “our,” and “us” refer to Pergola Crew Collective and its owners and operators. By accessing, registering for, purchasing, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not access or use the Services.

 

1. Eligibility and Authority

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You must be at least 18 years old and legally capable of entering into a binding agreement to create an account or purchase the Services.

By using the Services, you represent that:

• The information you provide is accurate and current.

• You are authorized to use the email address and account information submitted.

• If you use the Services for a school, clinic, business, employer, or other organization, you are authorized to accept these Terms on its behalf.

• You will comply with these Terms, applicable laws, professional requirements, and organizational policies.

 

The Services are intended to be operated by adults, including parents, guardians, educators, therapists, behavior analysts, technicians, clinical personnel, and other authorized professionals. Children and clients may participate in activities created through the Services under appropriate adult supervision, but they may not independently create or manage an account unless expressly permitted by us.

 

2. Description of the Services

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Pergola Crew Collective develops educational, visual-support, organizational, and ABA-related tools.

 

Skill Bridge

Skill Bridge may include tools such as:

• First/Then boards

• Visual schedules

• Token boards

• Visual timers

• Social stories

• Matching activities

• Receptive-identification activities

• Fine-motor tracing activities

• Task analyses

• Life-skill supports

• Educational materials

• Additional visual or instructional tools

 

Beacon ABA

Beacon ABA may include tools such as:

• Scheduling assistance

• Clinical note-generation support

• Goal-development support

• Treatment-planning tools

• Administrative workflows

• Training and curriculum tools

• Data organization

• Other features designed for ABA professionals and organizations

Features may be changed, added, removed, suspended, limited, or discontinued at any time. We do not guarantee that every announced, previewed, trial, or “coming soon” feature will be released.

 

3. Educational and Administrative Tools Only

 

The Services provide educational, organizational, documentation, and administrative support. Pergola Crew Collective does not independently provide through the software:

• Medical care

• Psychological treatment

• Mental-health services

• ABA therapy

• Clinical supervision

• Clinical diagnosis

• Legal advice

• Emergency or crisis services

 

The Services do not establish a provider-patient, therapist-client, supervisor-supervisee, attorney-client, or other professional relationship between Pergola Crew Collective and a user, student, client, caregiver, or organization.

Information and materials generated through the Services must not replace:

• Professional judgment

• Direct assessment

• Individualized clinical decision-making

• Qualified supervision

• Organizational review

• Compliance with payer requirements

• Compliance with professional ethics

• Emergency assistance

 

Users remain fully responsible for every educational, behavioral, clinical, billing, documentation, supervision, and treatment decision.

In an emergency, contact appropriate emergency services or a qualified professional. Do not rely on the Services for emergency intervention.

 

4. Accounts and Access

 

Certain features require an approved account, subscription, trial invitation, access grant, or magic link. You are responsible for:

• Keeping login credentials and access links confidential

• Protecting access to your email account

• Signing out of shared devices

• Maintaining accurate account information

• Restricting account access to authorized users

• Notifying us promptly of suspected unauthorized use

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You may not:

• Share an individual account with unauthorized users

• Transfer or sell an account or trial link

• Use another person’s account without permission

• Reuse another tester’s magic link

• Circumvent product-access restrictions

• Attempt to gain access to products not included in your trial or subscription

• Interfere with login, authentication, or security controls

 

Access may be assigned by product. Access to Skill Bridge does not automatically include Beacon ABA, and access to Beacon ABA does not automatically include Skill Bridge. We may suspend or revoke access when we reasonably believe an account, token, invitation, or access link has been shared, misused, compromised, or used in violation of these Terms.

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5. Trials, Testers, and Preview Features

 

We may offer free trials, pilot programs, tester accounts, preview environments, demonstrations, early-access features, or promotional access. Trial and tester access may:

• Be limited to specific users or organizations

• Apply only to selected products

• Expire after a stated period

• Require manual approval

• Use individualized magic links

• Contain incomplete or experimental features

• Be modified or discontinued at any time

 

Unless we expressly disclose otherwise during enrollment, a free trial will not automatically convert into a paid subscription without the user selecting or authorizing a paid plan. Testers may be asked to provide feedback, report errors, or evaluate features. We do not guarantee that tester data or materials will remain available after the trial ends. Preview and early-access features may be unstable, incomplete, unavailable, or materially changed before general release.

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6. Organization and Clinic Accounts

 

Schools, clinics, businesses, and other organizations may purchase or receive access for multiple users. The organization is responsible for:

• Selecting authorized personnel

• Assigning appropriate permissions

• Removing users who no longer require access

• Ensuring that account use complies with its policies

• Providing required training and supervision

• Determining what information personnel may enter

• Maintaining required consent, authorization, and documentation

• Reviewing generated content before use

 

An organization administrator may be able to manage users, subscriptions, permissions, or materials associated with the organization’s account. Users accessing the Services through an organization understand that the organization may control their access and may have rights concerning information created under its account.

 

7. User Content

 

“User Content” means information or materials that users enter, create, upload, submit, store, or generate through the Services. User Content may include:

• Names, initials, or identifiers

• Visual supports

• Schedules and routines

• Goals and objectives

• Notes and observations

• Session documentation

• Educational materials

• Client or student information

• Images and documents

• Treatment-plan drafts

• Prompts submitted to AI-assisted tools

• Generated materials edited or saved by the user

• Feedback and communications

 

You retain your ownership rights in your User Content. You grant Pergola Crew Collective a limited, nonexclusive, worldwide, royalty-free license to host, store, process, reproduce, display, transmit, and otherwise use User Content only as reasonably necessary to:

• Operate the Services

• Generate requested outputs

• Provide support

• Maintain security

• Prevent misuse

• Troubleshoot errors

• Fulfill contractual obligations

• Improve platform functionality using aggregated or deidentified information

 

This license ends when the content is deleted from active systems, subject to reasonable backup, legal, security, and retention requirements. You represent that:

• You have the right and authority to submit the User Content.

• You have obtained any required consent or authorization.

• The content does not violate privacy, confidentiality, intellectual-property, or other legal rights.

• Your submission complies with professional, employer, school, clinic, payer, and organizational requirements.

 

8. Responsibility for Client, Student, and Child Information

 

Users may enter information relating to students, children, clients, patients, caregivers, staff members, or other individuals. You are solely responsible for determining:

• Whether you are authorized to enter that information

• Whether consent is required

• Whether the information should be deidentified

• Whether your employer or organization permits its use

• Whether the applicable Service is approved for the information

• Whether applicable education, health, privacy, and professional rules have been satisfied

 

Use the minimum information reasonably necessary for the intended purpose. Do not enter highly sensitive information that is unnecessary for using the Services, including Social Security numbers, financial-account credentials, or complete medical records.

 

9. HIPAA and Protected Health Information

 

Use of an ABA-related tool does not by itself mean that Pergola Crew Collective or every feature of the Services is HIPAA-compliant.

Unless Pergola Crew Collective and the applicable organization have entered into a written Business Associate Agreement covering the relevant Service, users must not assume that the Service is authorized to receive, maintain, or transmit protected health information. Users and organizations are responsible for determining whether:

• HIPAA applies to their use

• A Business Associate Agreement is required

• A particular feature has been approved for protected health information

• Additional safeguards, agreements, permissions, or configurations are necessary

 

A general statement about privacy or security does not replace a Business Associate Agreement.

 

10. AI-Assisted Features

 

The Services may use artificial intelligence to generate, revise, organize, summarize, suggest, or format content. AI-generated content may:

• Contain factual errors

• Misinterpret user input

• Omit important information

• Produce inappropriate recommendations

• Include language that does not satisfy payer or professional standards

• Be inconsistent across multiple requests

• Require substantial correction

• Be unsuitable for a particular client, student, organization, or situation

 

You must independently review, edit, and approve all AI-generated output before using, saving, submitting, billing, publishing, or relying on it. You may not represent that content was independently assessed or clinically approved merely because it was generated through the Services. Users remain responsible for:

• Clinical accuracy

• Educational appropriateness

• Documentation accuracy

• Medical necessity

• Goal selection

• Treatment decisions

• Billing-code selection

• Payer compliance

• Professional ethics

• Required signatures and attestations

• Avoiding fabrication or false documentation

 

We do not guarantee that generated notes, goals, treatment plans, schedules, activities, or recommendations will meet any payer, licensing board, accreditation organization, school district, employer, or regulatory requirement.

 

11. Prohibited Uses

 

You may not use the Services to:

• Violate any law or regulation

• Violate professional or ethical requirements

• Create false, misleading, fraudulent, or fabricated records

• Submit documentation for services that were not provided

• Misrepresent AI-generated content as independently observed facts

• Harass, exploit, abuse, threaten, or harm another person

• Upload unlawful, defamatory, infringing, or malicious material

• Introduce viruses, malware, or harmful code

• Probe, scan, or test platform vulnerabilities without permission

• Bypass authentication or access controls

• Access another user’s information without authorization

• Scrape, crawl, harvest, or extract data through unauthorized automated means

• Copy, clone, reverse engineer, or recreate the Services except as permitted by law

• Resell access without written authorization

• Use the Services to develop a substantially competing product through systematic copying

• Overload, disrupt, or interfere with platform operation

• Remove copyright, trademark, or proprietary notices

 

We may investigate suspected misuse and suspend or terminate access where reasonably necessary.

 

12. Templates and Generated Materials

 

The Services may provide templates, images, activity formats, icons, wording suggestions, or generated materials. Subject to these Terms and any stated license restrictions, users may generally use materials they lawfully create through their accounts for their own:

• Home

• Classroom

• Caseload

• Clinical practice

• School

• Clinic

• Internal organizational use

 

Unless a plan or written license expressly permits it, users may not:

• Resell our templates as standalone products

• Redistribute template libraries

• Repackage substantial portions of the Services

• Claim ownership of Pergola Crew Collective branding

• Sell access to generated tools or platform features

• Copy the design or functionality of the platform

• Publish shared account credentials or magic links

 

Materials incorporating third-party images, fonts, icons, or other assets remain subject to applicable third-party rights and restrictions.

 

13. Intellectual Property

 

Pergola Crew Collective and its licensors own all rights in the Services, including:

• Software

• Source code

• Interfaces

• Features

• Workflows

• Databases

• Logos

• Product names

• Branding

• Original text

• Templates

• Graphics

• Designs

• Documentation

• Website content

• Selection and arrangement of materials

 

These materials are protected by copyright, trademark, trade-secret, and other intellectual-property laws. Except for the limited right to use the Services under these Terms, no ownership rights are transferred to you. “Pergola Crew Collective,” “Skill Bridge,” “Beacon ABA,” their logos, and related branding may not be used without written permission.

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14. Feedback

You may provide ideas, comments, suggestions, feature requests, corrections, or other feedback. By submitting feedback, you grant us the right to use, modify, develop, commercialize, and incorporate it without restriction, attribution, payment, or other obligation. This does not transfer ownership of unrelated User Content.

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15. Subscriptions and Billing

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Some Services may require a paid subscription.

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A. Pricing

 

Prices, included features, account limits, and billing periods will be displayed when you select a plan. Taxes may be added where required.

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B. Payment Authorization

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By purchasing a subscription, you authorize us and our payment processors to charge the selected payment method for applicable fees, taxes, renewals, and authorized purchases.

 

C. Automatic Renewal

When a plan is identified as automatically renewing, it will renew at the applicable interval until canceled. You are responsible for canceling before the renewal date to avoid the next charge.

 

D. Cancellation

 

You may cancel through the available account, billing, or subscription-management controls, or by contacting us when self-service cancellation is unavailable. Cancellation generally prevents future renewal. It does not ordinarily terminate access immediately; access may continue through the end of the paid billing period.

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E. Refunds

 

Except where required by law or expressly stated in a written offer, payments are nonrefundable after they are charged. We may evaluate billing errors or exceptional refund requests individually, but doing so does not create an obligation to approve future requests.

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F. Failed Payments

 

If payment fails, we may:

• Retry the payment

• Notify the account holder

• Limit access

• Suspend the subscription

• Terminate access after reasonable notice

 

G. Price and Plan Changes

 

We may change prices, features, limits, or plan structures. For existing recurring subscribers, material changes will take effect after any notice required by law or the applicable billing arrangement. Continued use after a change takes effect constitutes acceptance of the revised price or plan.

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16. Third-Party Services

 

The Services may rely on or integrate with third parties, including:

• Wix

• Base44

• Google

• Microsoft

• Apple

• Facebook

• Payment processors

• Cloud-hosting providers

• Email providers

• Authentication services

• Analytics providers

• AI providers

• Image or content providers

 

Third-party services are governed by their own terms and privacy practices. We are not responsible for third-party:

• Availability

• Security

• Accuracy

• Content

• Policies

• Account decisions

• Data loss

• Service interruptions

• Changes in functionality

 

A failure or change affecting a third-party service may affect the availability or operation of our Services.

 

17. Communications

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You agree that we may send administrative and transactional communications relating to:

• Account approval

• Access

• Security

• Trials

• Subscriptions

• Payments

• Service changes

• Support

• Policy updates

 

You may separately opt out of promotional communications, but you may still receive essential account and service messages.

 

18. Privacy

 

Our collection and use of information are described in our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

 

19. Service Availability and Changes

 

We aim to provide reliable Services, but we do not guarantee uninterrupted availability. The Services may be unavailable because of:

• Maintenance

• Updates

• Technical errors

• Internet failures

• Hosting failures

• Third-party outages

• Security incidents

• Legal requirements

• Events beyond our reasonable control

 

We may modify, limit, suspend, or discontinue all or part of the Services. When reasonably practical, we may provide advance notice of material discontinuation, but we are not obligated to maintain any feature indefinitely.

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20. Data Export and Account Closure

 

Where export tools are available, users are responsible for exporting materials they wish to retain before access ends. Following expiration, cancellation, suspension, or termination:

• Access may stop immediately or at the end of the applicable period.

• Stored materials may become unavailable.

• We may retain or delete information according to our Privacy Policy, agreements, legal obligations, and backup procedures.

 

We are not responsible for a user’s failure to export materials before account access ends.

 

21. Disclaimer of Warranties

 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PERGOLA CREW COLLECTIVE DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF:

• MERCHANTABILITY

• FITNESS FOR A PARTICULAR PURPOSE

• TITLE

• NON-INFRINGEMENT

• ACCURACY

• RELIABILITY

• SECURITY

• AVAILABILITY

• PROFESSIONAL ACCEPTABILITY

• COMPLIANCE WITH PAYER OR REGULATORY REQUIREMENTS

 

WE DO NOT WARRANT THAT:

• THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE

• EVERY DEFECT WILL BE CORRECTED

• GENERATED CONTENT WILL BE ACCURATE

• GENERATED CONTENT WILL BE CLINICALLY APPROPRIATE

• GENERATED DOCUMENTATION WILL BE ACCEPTED BY A PAYER

• DATA WILL NEVER BE LOST

• SECURITY INCIDENTS WILL NEVER OCCUR

• THE SERVICES WILL MEET EVERY USER’S NEEDS

• EVERY FEATURE WILL REMAIN AVAILABLE

 

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

 

22. Limitation of Liability

 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERGOLA CREW COLLECTIVE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING:

• LOSS OF PROFITS OR REVENUE

• LOSS OF DATA

• LOSS OF BUSINESS

• BUSINESS INTERRUPTION

• LOSS OF GOODWILL

• REJECTED CLAIMS OR DOCUMENTATION

• PROFESSIONAL OR LICENSING CONSEQUENCES

• DECISIONS BASED ON GENERATED CONTENT

• UNAUTHORIZED ACCESS CAUSED BY SHARED CREDENTIALS OR LINKS

 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID DIRECTLY TO PERGOLA CREW COLLECTIVE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR

• ONE HUNDRED U.S. DOLLARS ($100).

 

These limitations apply regardless of the legal theory asserted and even if we were advised that damages were possible. Some jurisdictions do not permit certain limitations, so portions of this section may not apply.

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23. Indemnification

 

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Pergola Crew Collective and its owners, officers, employees, contractors, affiliates, licensors, and service providers from claims, liabilities, losses, damages, judgments, penalties, costs, and reasonable legal fees arising from:

• Your use or misuse of the Services

• Your User Content

• Your violation of these Terms

• Your violation of applicable law

• Your violation of another person’s rights

• Your educational, behavioral, clinical, billing, or professional decisions

• Your unauthorized entry or disclosure of confidential information

• Use of the Services by persons accessing your account

 

This obligation does not apply to the extent a claim was caused solely by conduct for which indemnification cannot lawfully be required.

 

24. Suspension and Termination

 

You may stop using the Services at any time. We may limit, suspend, or terminate access when:

• These Terms are violated

• Fees remain unpaid

• Access credentials or magic links are shared improperly

• Use creates a security, legal, or operational risk

• Fraudulent or abusive activity is suspected

• Required by law

• A third-party platform restricts our ability to provide access

• The Service or applicable plan is discontinued

 

Where appropriate, we may provide notice or an opportunity to correct a violation. We may act immediately when necessary to protect users, data, systems, or legal rights. Provisions that by their nature should survive termination will remain effective, including provisions concerning intellectual property, payment obligations, disclaimers, liability, indemnification, dispute resolution, and governing law.

 

25. Governing Law

 

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

 

26. Dispute Resolution and Venue

 

Before filing a legal claim, you agree to contact us and make a reasonable good-faith effort to resolve the dispute informally. Unless applicable law requires otherwise, any lawsuit arising from or relating to these Terms or the Services must be brought in a state or federal court with jurisdiction in Orange County, Florida. You consent to the personal jurisdiction and venue of those courts.

 

27. Changes to These Terms

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We may update these Terms periodically. When changes are made, we will update the “Last Updated” date. For material changes, we may provide additional notice through the website, Services, or email. Changes generally apply prospectively when posted or on the effective date stated in the notice. Continued use of the Services after revised Terms become effective constitutes acceptance of the updated Terms.

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28. Assignment

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You may not assign or transfer your rights or obligations under these Terms without our written permission. We may assign these Terms as part of a merger, acquisition, financing, restructuring, sale of assets, corporate reorganization, or transfer of the Services.

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29. Severability

 

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will continue in effect.

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30. No Waiver

 

Failure to enforce a provision of these Terms does not waive our right to enforce it later. A waiver is effective only if it is made in writing by an authorized representative of Pergola Crew Collective.

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31. Entire Agreement

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These Terms, the Privacy Policy, applicable order forms, subscription details, and any signed agreements constitute the entire agreement concerning the Services and replace prior discussions or representations concerning the same subject. If a signed written agreement conflicts with these Terms, the signed agreement controls to the extent of the conflict.

 

32. Contact Information

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Questions about these Terms may be sent to:

Pergola Crew Collective
Email: info@pergolacrewcollective.com
Website: www.pergolacrewcollective.com